GREENVILLE, Maine — Charles A. Dean Memorial Hospital and Northwoods Healthcare announced Thursday that patients who underwent certain urological exams could have experienced greater risk of infection after the medical facilities discovered an error in their cleaning procedure done before cystoscopies.
Geno Murray, president of the hospital, said Thursday that 76 patients who had a cystoscopy between Sept. 9, 2011 and Oct. 25, 2013 were notified of the error and will be offered follow-up services at no cost. A cystoscopy is a procedure that allows a doctor to examine the interior lining of a patient’s bladder and urethra.
Hospital staff discovered the problem on Oct. 31.
“During a routine infection control surveillance, we discovered we were not cleaning our cystoscopy scopes to the manufacturer’s recommendations,” Murray said by phone on Thursday.
A pre-cleaning step was skipped prior to the scope being disinfected, he said. However, he assured patients that infection risk was minimal.
“Fortunately, these patients have not exhibited any signs of symptoms,” said Murray. “We encourage those patients to come in and meet with their provider and have a consultation with their physician.”
Upon learning of the error, the hospital immediately notified the U.S. Centers for Disease Control and Prevention and the Maine Center for Disease Control and Prevention. Murray said he was complimentary of their help.
“We want to be very transparent about what happened. We have an obligation to our patients and to our community to be very transparent and proactive,” said Murray.
Steps are being taken to ensure that the issue doesn’t happen again, he said.
Mandatory staff retraining, reviewing and adjusting policy, improvements to the procedure area and adhering to the manufacturer’s guidelines are steps being implemented.
Urologic patients with questions or concerns can call C.A. Dean to schedule follow-up testing at no charge, 349-0933.
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