BANGOR, Maine — A routine stop by a Bangor oil company to empty the tank of a customer who is converting his heating system to natural gas turned into a hazardous materials cleanup Wednesday on French Street.
The day had started off like most normal days for Bangor resident Forrest Mulheron III, who resides at 250 French St. with his son Forrest IV and 81-year-old mother, Yvonne. It ended like anything but.
The network engineer for Capital Computers had to go to Augusta to work and his son was headed to Emergency Medical Technician classes at Eastern Maine Community College. Yvonne remained home, expecting an oil truck from Webber Energy Fuels to come by and take the remaining home heating oil out of the storage tank in the basement, as the Mulherons are converting their nearly 100-year-old, two-story house to use natural gas for heat and hot water.
At about 9 a.m., Mulheron’s mother called to tell him that the truck had accidentally overflowed the tank, spilling what he said Maine Department of Environmental Protection representatives told him was an estimated 30 to 40 total gallons of oil onto his driveway and into his cellar.
“My mom called and said, ‘Are you busy?’ That’s what she always says, and I said I wasn’t,” Mulheron recalled. “She said Webber was here pumping oil out of the tank and they pumped it into the cellar and the driveway. I was in Augusta, so there wasn’t much I could do.”
Mulheron called his son and he left classes early to come home.
“Apparently the truck was too full to take all the oil out of the tank, which was about three-quarters full,” said Mulheron IV, adding that he spoke to a few representatives of Dead River Co. — Webber’s parent company — as well as the driver. “That caused an overflow and when the driver realized what was going on, he said he turned everything off but didn’t shut off one of the valves, which caused a backflow spill or something that siphoned oil back into the tank and out into the basement.”
If that wasn’t enough to worry about, Mulheron III got another call from Mark Ouellette, Dead River’s field service manager, after 10 a.m. informing him that his mother had collapsed and would be taken by ambulance to the hospital for observation.
“My mom has respiratory problems from COPD and apparently she collapsed in the driveway from the fumes,” Mulheron said.
Mulheron said his mother was in stable condition late Wednesday afternoon but wouldn’t be allowed to return home for three or four days until the fumes were all gone. Both Mulheron and his son were put up in a local hotel for the night by Dead River.
Dead River workers cleaned up most of the spillage on the driveway shortly after the spill and immediately called the DEP, which dispatched a six-man cleanup crew and 20-ton vacuum truck from Clean Harbors Environmental Services in Hampden.
“I got here and there was a Webber truck in the driveway that pulled out as I arrived,” Mulheron III said. “The tank truck had already gone.”
A State of Maine Oil & Hazmat Spill Response vehicle arrived shortly after Mulheron III.
Cleanup crews were digging and cleaning up from 12:30 to 6 p.m.
“The driveway isn’t a large concern because it didn’t sink down very low. They got to it quick, and the only thing we may have to do is take some more soil off the top,” said John Selleck, a DEP professional engineer and oil and hazardous materials specialist. “We’ve installed a venting system, we’re digging the oil-contaminated earth from the basement, and I’ll have them take some more dirt off the driveway just to be sure.”
Selleck, who estimated it would take two or three days to complete the cleanup, said groundwater contamination shouldn’t be a major concern since the homes on the street are all connected to the city water system, but oil vapors were heavy inside the house.
Selleck couldn’t say if any charges would be filed.
“I’ll be filing a report on Dead River having a spill today. I don’t find fault or anything like that,” he said. “I just oversee the cleanup and make sure it’s done thoroughly and to the best of everyone’s ability. It’s up to someone higher than me in Maine DEP to decide if there may be any fines or punishment.”
Dead River Brand and Marketing Manager Lisa Morrissette released the following company statement Wednesday afternoon: “This morning the company experienced an oil spill at a French Street, Bangor residence and immediately contacted the DEP. We are looking into exactly what caused the spill and working with the DEP on the cleanup.”
While Mulheron and his son were appreciative of the quick response to the spill by Dead River and the Maine DEP, and the assistance Dead River provided their mother and grandmother, Yvonne, they were upset about the costly mistake.
“To me, it’s just negligence,” said Mulheron III. “If you’re going to put five gallons of water in a container, you better make sure your empty container is at least five gallons.”



Did anyone notice that natural gas prices have exploded recently? There is no more long term stability in natural gas than there is in oil.
The oil companies buy out the rights to all these natural gas and alternative energy companies anyway.
There is no stability in any non-renewable resource.
Wood is the way to go.
oh and by the way-your mom collapsed and they took her to the hospital…..what?
Dead River sucks! They let me run out of propane twice. They had taken over the local oil company I had been using for years. The 1st time, I let it go. After the 2nd, I told them to shove it. That was after they told me it would be an extra $45 for a weekend fill. I was on auto delivery at the time.
They must be doing something right. They are one of the larger dealers in the state in spite of the fact that their prices are still higher than most. Clearly, this was a mistake that they will be paying to clean up.
ya, it’s called monopolizing,, big oil, big bucks..
They won’t have any choice. Mistake, or negligence? Definitely negligence. Look it up. Just because they are one of the biggest doesn’t mean they are the best.
Dead River came to my house today and pumped out my oil tank, because I am switching to propane. They are installing my new Gas boiler and on demand water heater. Very professional
So am I. I am using the last of the FO to heat domestic water and then will turn a valve to go to propane. Knowing me, I’ll probably goof that up…. sigh….
WTF, how “foolish” is this. Can’t use the words I’d like to.
Oh, attentions all criminals: The paper was nice enough to let you know where there will be an empty house tonight. Come one, come all.
Pretty easy for you to say your house isn’t the one that needs to be vented out for the next 6 months, and your fragile grandmother didn’t end up in the hospital. Feel free to email me, ForrestM207@gmail.com, id love to hear the words you’d “like to” say, and see why it is you feel the need to bag on someone who’s entire life was disrupted yesterday.
Mr. Mulheron,
I am still not going to say what I would like to say, and no I am not going to email you at your personal email addy(which you should edit out BTW, before all the whackos start emailing you), but clearly you missed my point. Obviously you have had a tough last 24hrs, I am on your side here, my comment was toward the Dead River employee. What kind of dolt doesn’t check his truck before loading more oil into it? 10 seconds of prevention would have saved a whole lot of trouble. I hope your Grandmother is feeling better.
I was a tech for Dead River . One of the drivers climbed on a shed and filled a stink pipe in an apartment building. It poured out every sink and toilet. Just one of many incidents.
A bum rap for FatBoyHD.
There’s still a house in Bucksport (south end of the low bridge) that remains uninhabited after a fuel truck delivered fuel into an unused fill-pipe. Many gallons were pumped into the basement and ultimately rendered the house unlivable. This was, what…15 years ago? Not absolutely sure of the company so won’t name them, but I’m sure someone in Bucksport knows the story. Sad; it’s a nice little house by the river.
1st house on left as you arrive on Verona Island, going US 1 south. It happened in 1999. A bucksport oil company did burner maintenance to include filter change. They did not check for leaks after, but there was one. The fuel in the tank leaked into the basement. The house remains uninhabitable and has become an eyesore. My burner-man told me the story a week after it happened. It was the company he was working for. The home owner was from New Brunswick, Canada area and returned there after this mess. Settlement was unknown but I’m guessing the company had to buy the house.
I can’t help but wonder….who pays for these mistakes? We do. They charge it in the per gallon cost as an overhead expense (as just part of doing business).
Thanks for setting me straight on the details. I wish they’d just demo the house and let the area grow back up.
Ultimately we pay for everything. Taxes go up, we pay it. Minimum wage goes up, we pay it. Frivolous lawsuits, we pay it. etc etc
I have done DEP cleanup work in the past. The taxpayer pays for it. If you call your insurance company they will put it on your Clue report and deny your claim. Insurance doesn’t cover that. But they will raise your rates because you filed a claim also when you go to sell your house, who really wants to buy a house that has had a oil spill listed on a Clue report.
Even if you only inquire about anything that your insurance might cover, it is reported on a Clue Report and drives the cost of insurance up.. Call your insurance company and ask if your policy covers a stain on the ceiling. just asking puts that you have a stain on your ceiling in the history of that property on a Clue report and drives premiums up.. This house just lost 1/2 it’s resale value. because the bank looks at these reports also and will change the intrest rates for anyone buying it.
This is all too familiar—over a six year period I had such extraordinary imcidents of careless employees and incompetence with Webber—absolutely to the point of unbelievable—one of which also resulted in a a DEP cleanup. (And why did I stay with the company? Because one thinks each incident must be an isolated one, that one company can’t be so completely unaware at the top level, only to be proven wrong again and again.) The amount of money, credit and apology this company has had to give me defies imagination, yet clearly nothing has been done.
Would love to hear your stories in dealing with webber, can you message me on facebook and tell me about your experience with them?
I was in an accident with a local Hampden oil Company…it was complete idiocy on the truck drivers fault…then I found out he had backed his delivery truck into a womans garage and knocked it off the foundation the week before…and I still see him driving for the same company to this day.
Do you suppose he’s the company owner’s son-in-law? Gads!
Maybe…
“Apparently the truck was too full to take all the oil out of the tank”
Why were they pumping old, used oil into a truck that already had oil in it? Were they planning to deliver the old oil to another customer and pretend it was new?
Scott, “used” heating oil would be gone, as in burned up, as in combusted. That’s like saying the gasoline in your tank in your car is used. It’s not used yet…
Thats the silliest thing I’ve ever heard. Used heating oil? Exactly at what point in it’s lifetime does heating oil become “used”? What difference would it make anyway if the “used” oil were to be delivered to another customer as long as it weren’t contaminated in some way? I believe you must not understand what heating oil is for and are confusing it with motor oil that is used for lubrication and must be changed regularly. That kind of oil can be classified as “used” oil. But heating oil is gone after it is “used”. It no longer exists. It is burned and all that remains is by-products of combustion in the form of fumes.
rather then pay to have it hauled off, there are pro’s who will pay you for your oil and drain it for free.
sell your oil for 2 dollars a gallon on craigs list
This is an unacceptable situation and a health hazard! I hope that this family is compensated for this unsafe inconvenience and if they aren’t, that they seek compensation. What a nightmare!
There are probably lawyers lined up down the block to make sure that they receive their fair compensation.