Comments for: How Central Maine Power failed its customers and still increased profits

MAINE FOCUS
Central Maine Power ranked dead last among 85 utilities for business customer satisfaction last year, at the same time that its net income increased 88 percent over 2007 levels. The Bangor Daily News reviewed hundreds of pages of documents, and interviewed current and former employees, regulators and customers to understand the specific decisions that led the company to this point. Read More
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