PORTLAND, Maine — The Boston-based online home furnishings retailer Wayfair has picked a former Uber and Amazon sales director, Peter Boudreaux, to lead its Bangor customer service facility.
The company is preparing a July opening in the city-owned building that formerly housed a L.L. Bean call center. It also plans to open a customer service and inside sales operation at the former Brunswick naval base, Brunswick Landing.
Boudreaux previously led customer service operations for Uber in Phoenix, Arizona, and worked for about six years in various positions for Amazon overseeing operations and, in a separate position, employee relations. Before that, he worked at eBay for 10 years.
The company plans to hire up to 950 people between two Maine operations that it’s starting this year. The company has said it ultimately plans to hire as many as 450 in Bangor and 500 in Brunswick as it grows its domestic and global online retail business.
The company has fueled its growth with aggressive marketing and advertising, spending $278 million on advertising in 2015 to grow an active customer base of more than 6 million.
The company started hiring in Maine in April. In Bangor, it will have customer service staff, and in Brunswick it plans to have staff for business-to-business sales, supplier relations and information technology support.
In a news release, Boudreaux said he looks forward to launching the Bangor operation and “delivering a world-class retail experience.”