Stories about Northeast CONTACT


Brush up on safe grill care to avoid painful barbecue pitfalls

By Russ Van Arsdale, executive director Northeast CONTACT on June 15, 2014, at 11:32 a.m.
When little bits of wire find their way onto the food you grill outdoors, serious health problems can result. Just ask Karen Dunlap of Houston. Just a few bites into her meal of grilled chicken last week, Dunlap felt a huge pain when she swallowed. A broken bristle from a …

The ins and outs of using gift cards safely

By Russ Van Arsdale, executive director, Northeast CONTACT on Dec. 24, 2011, at 1:13 p.m.
Oops. There you were, about to head home on Christmas Eve, thinking you had all your shopping done. Then you remembered: Aunt Matilda, the toughest challenge on your list. You probably made the choice millions of shoppers did: a gift card. It’s the ideal solution when you feel like you’re …

Investigators looking into unlicensed investment sales

By Russ Van Arsdale on June 12, 2011, at 8:15 p.m.
We’ve urged caution in the past when making investments. Now, as the economy remains less than vibrant, some sellers are cutting corners and hoping that their promises of large, quick returns will overpower our common sense. The old adage still applies: if it sounds too good to be true, it …

On Earth Day, think globally, act locally

By Russ Van Arsdale on April 17, 2011, at 2:51 p.m.
Earth Day is coming right up, and we’re certain to hear lots of reminders to “Think globally.” Here are some reminders of things savvy consumers can do to “act locally” and help the environment. We’ve urged consumers in the past to be as wise in disposing of their unwanted goods …

Consumer complaint website available

By Russ van Arsdale, Executive Director, Northeast Contact on Feb. 27, 2011, at 6:11 p.m.
There’s a new online database from the Consumer Product Safety Commission (CPSC) designed to list consumer complaints and manufacturers’ responses. You may want to check it out . It could be gone before anyone gets to use it. A little background is needed to explain. Until now, CPSC has investigated …
Consumer Forum

Data breach a reminder to watch credit, debit cards

By Russ Van Arsdale, Executive Director, Northeast Contact on Feb. 20, 2011, at 8:48 p.m.
The news last week of another data breach made everyone in Maine who uses credit or debit cards think twice. Surely the several thousand people who made purchases at Day’s Jewelers stores in Maine last November and December were concerned. They were assured that they had done nothing wrong, nor …