From the community

Rosscare’s Lifeline Program Transitions to Maine-based LiveSAFE Response Service

Posted Sept. 05, 2012, at 10:19 a.m.

(Bangor, ME)- Yesterday, Rosscare’s Lifeline Medical Alert Service program officially transitioned to LiveSAFE Response Service.

Rosscare is proud that this service will be fully operated within Maine. LiveSAFE is a help button service developed by the members of EMHS (Eastern Maine Healthcare Systems). With the push of a button, calls will be answered within Maine by a central call center based at The Aroostook Medical Center, a member of the EMHS family.

LiveSAFE Response Service provides a one-button system in a subscriber’s home that dials an operator who ensures a quick response to any emergency. Operators for the service are available 24-hours a day, 365 days a year to provide assistance. If the call center operator determines emergency assistance is needed, an immediate call is made to local dispatch for fire, police, or ambulance.

“Our subscribers can rest assured that they will still receive the same high quality service they have received through Rosscare,” commented Jennifer Maskala, Rosscare’s LiveSAFE program manager. “This transition is a step toward providing Mainers with the safest, most affordable technology possible with a Maine-based service. We are also happy to note that this coordinated EMHS effort will be saving community members at least three dollars a month from their previous subscription cost. There are no long-term contracts, no hidden costs, and no equipment to buy.”

LiveSAFE is not just for medical emergencies. The service is ideal for a variety of people including seniors, adults and children with disabilities, and those with short-term needs. Besides medical attention, some use LiveSAFE to summons help if they are alarmed about strange or disturbing noises, trespassers intruding or if they are nervous and need to speak with someone about their concerns. Clients can also answer their ringing phone by simply pressing their button, thus preventing a potential fall.

Existing clients with any questions or concerns, or individuals interested in learning more about Rosscare’s LiveSAFE Response Service, are encouraged to call toll free at 1-877-880-7677 (ROSS).

Rosscare is a proud member of EMHS. By collaborating with other agencies and organizations in Maine, Rosscare is able to provide area seniors with unique opportunities that compliment a healthy and fulfilling life. Visit Rosscare’s website at www.rosscare.org.

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