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Picker Institute Executive Director Honored for Extraordinary Achievements in Patient-Centered Care

Posted Oct. 24, 2012, at 8:22 a.m.

Picker Institute Executive Director Honored for

Extraordinary Achievements in Patient-Centered Care

Lucile O. Hanscom Receives Planetree’s

2012 Patient-Centered Care Visionary Leadership Award

Camden ME—Lucile O. Hanscom, who has dedicated more than two decades to fostering a broader understanding of the theoretical and practical changes needed to facilitate a more patient-centered approach to healthcare, was honored by Planetree for extraordinary achievements in patient-centered care with the 2012 Patient-Centered Care Visionary Leadership Award. Mrs. Hanscom accepted the award at a ceremony on Oct. 3, 2012, in Palm Desert, Calif.

Executive director of Picker Institute, based in Camden, Me., for the past 15 years, Mrs. Hanscom was cited for her “focus on the concerns of patients and other healthcare consumers” by Susan B. Frampton, Ph.D., the president of Planetree. “Lucile has served on the Planetree Board of Directors and guided Picker Institute in partnership with Planetree on several projects,” Mrs. Frampton said, “including the Patient-Centered Care Improvement Guide, the Long-Term Care Improvement Guide and, most recently, the Harvey Picker Center for Innovation and Applied Research. She is most deserving of this award for patient-centered leadership.”

“Picker Institute and Planetree have been at the vanguard of the patient-centered care movement for nearly three decades, and I am deeply honored to accept this award,” Mrs. Hanscom said. “Tonight I share it with all of you, the true heroes and missionaries of the patient-centered care movement. In many ways, the care you provide to your patients on the front lines of the healthcare delivery system is not simply a profession. It is more, much more—it is a calling to service. And I dedicate this award to you and to all those in the field who give so much of themselves, every day, to ensure that their patient’s values, preferences and expressed needs are at the very center of the care they receive. “

It is of note that Harvey Picker, the founder of Picker Institute, received the same award, posthumously, in 2008.

Planetree, a nonprofit organization based in Derby, Conn., has been at the forefront of the effort to personalize, humanize and demystify the healthcare system for more than three decades. Today, the Planetree membership network is a global community of acute-care hospitals, continuing-care facilities and outpatient clinics, each at various phases of the journey to transform their healthcare by considering every aspect of the healthcare experience from the perspective of their patients, and reconnecting staff to their passion for caring for others.

The Spirit of Planetree Awards were created to promote patient-centered care by publicly recognizing individuals who personalize, humanize and demystify the health care experience for others, as well as programs and services that support extraordinary achievement in providing meaningful opportunities for patients and families to be actively involved in their care.

When Picker Institute ceases operations at the end of 2012, after nearly three decades of mission-oriented work in the advancement of the principles of patient-centered care, Planetree will continue to administer Picker Institute’s very successful long-term care program through the newly established Harvey Picker Center for Innovation and Applied Research Program in Long-Term Care.

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About Picker Institute: Picker Institute is an independent nonprofit organization dedicated to advancing the principles of patient-centered care.

Carolyn Marsh

Communications Director

(888) 680-7500

cmarsh@pickerinstitute.org

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