Beginning September 3, 2013 Washington Hancock Community Agency staff will begin to accept calls to schedule fuel assistance appointments for the Ellsworth, Milbridge, Machias, and Calais offices. To schedule appointments please call the Ellsworth office at 664-2424 or the Machias office at 546-7544. Phone lines will be open from 7:30 am to 4:00 pm, Monday through Friday, except for holidays that WHCA is closed. Clients may also call the WHCA’s toll free number 1-800-828-7544, Monday thru Friday, 8:00 am to noon.
Last year more than 5,000 applications were taken. Bobbi Harris, Director of Housing and Energy Services, says the phone lines get very busy. “We know how important fuel assistance is for our clients. We hope they will be patient and call back if the lines are busy.” In an effort to make things as convenient as possible the agency has set up outreach appointments in 16 different locations throughout the two counties.