January 20, 2018
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MaineCare transportation changes in Washington and Hancock counties

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There are significant changes in the way MaineCare recipients will access transportation to their non-emergency medical appointments. Washington Hancock Community Agency (WHCA) through its SunRides Transportation will continue to provide most rides in Hancock and Washington counties. However, reservations for these rides will now be made through Consolidated Transportation Systems (CTS) in Lewiston as a result of the State of Maine switching to a brokerage system. Beginning on Monday, July 22nd people requesting MaineCare transportation or reimbursements for trips scheduled in the month of August or later should call CTS at 1-855-388-1069 between the hours of 8 AM and 5 PM Monday-Friday.

As a result of this change and to serve our clients better, WHCA will be expanding its volunteer driver program. WHCA is actively seeking volunteers. Volunteer drivers receive mileage reimbursement, staff support and requisite training. WHCA will increase the current mileage reimbursement to offer $.55/mile to help offset the vehicle operation and maintenance costs of our volunteers. Volunteers must have a clean driving record and a reliable automobile. Schedules are flexible. If you are interested in becoming a volunteer driver to help the elderly, people with low incomes, and people with medical needs get to their appointments please call Cheryl at 207-610-5932.

As the premier social service provider in eastern Maine, WHCA provided over 300,000 rides to medical appointments to residents of Washington and Hancock counties in the past year, totaling almost ten million miles.