Anthony Nguyen decided to expand his 12-year-old Sassy Nails franchise from Ellsworth to Bangor because he had clients who were traveling that distance.
“We talked a lot with the customers and found out many were coming from Bangor,” Nguyen said. “The customer always comes first.”
That’s why he opened up a second location in Suite 4 at 753 Stillwater Ave. in Bangor.
Building upon the success of its Ellsworth location — Suite 5, 151 High St. — Nguyen’s staff will feature eight-to-10 nail technicians versed in manicures and pedicures, artificial nail applications, and polish application. The nail spa also offers waxing and facial treatments.
And the nail spa has a cleanliness guarantee. In fact, it’s one of the most important parts of the business, Nguyen said.
“The tools we use are only used on one customer,” Nguyen said. Sassy Nails uses hospital-grade sterilizers, the staff members wear industry standard gloves while working with clients, and pedicure basins are lined with plastic per client.
“When you come here you will be worry-free about cleanliness,” he said. “Everything we offer here is up-to-date.”
But it’s not just that Sassy Nails Spa is clean that makes it a go-to destination for women and men who want to look great. It’s the fact that the staff goes out of their way to make clients feel pampered.
“A lady likes to feel sassy,” Nguyen said. “They want to be beautiful and feel pampered. Our goal is to make the lady happy and do the same for her friends and family.”
That means providing pedicure chairs that include built-in roller massages and using hand warming gloves in place of bowls of water for manicures.
“When you come here you should want to relax,” he said. “In today’s hectic world, we understand it is very difficult to find some free time or yourself. Sassy Nails [will] take you to a soothing environment and [provide an] expanded sense of beauty and self.”
Sassy Nails Spa is located at Unit 4, 753 Stillwater Ave., Bangor, next to Rent-A-Center. It is open Monday through Saturday from 9 a.m.-7 p.m. and on Sundays from 11 a.m.-6 p.m. Find the spa online at www.sassynailsspa.com or on Facebook under Sassy Nails Spa.