May 26, 2018
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John T. Cyr & Sons celebrates 100th anniversary

David M. Fitzpatrick | BDN
David M. Fitzpatrick | BDN
Four generations of Cyrs stand beside a new motorcoach emblazoned with “serving you since 1912.” Representing the family are (from left) Ruby Whitmore; her mother, Becky Whitmore (Joe Cyr’s daughter), bookkeeper; Joe Cyr, president; Mike Cyr (Joe’s son), charter manager; and Pete Cyr (Joe’s brother), body man.
By Brian Swartz, Advertising Staff Editor

Whatever John Thomas Cyr’s ambitions were when he moved from Caribou to Old Town around 1903, we know what happened after he arrived. He worked for several years at Jordan Lumber Co., and in 1912, at age 51, he founded a company with his son that is still going strong a century later.

John T. Cyr & Sons began as a livery stable with 32 horses in Old Town, but after World War I Cyrshifted his focus to a delivery and taxi service. It was May 21, 1912 when his son, Joseph, first applied for a truck license through the City of Old Town. His horse-drawn carriages served as everything from mail transports to coaches to hearses.

In 1922, he bought his first cars, Studebakers, to transport Old Town schoolchildren; this was the company’s first bus contract. That year, Cyr also began offering freight service. His first major freight customer was the Old Town Canoe Co. Cyr hauled supplies from the railyards in and canoes out.

John and his son Joe both died in 1934, leaving Joe’s younger brother, Albert, in charge. Soon his brother Harvey, by trade a teacher and the principal at a Grand Isle school, joined him.

The brothers added a bus service by 1939 that ran from Old Town to Great Works, Milford, and Bradley, and by 1945 expanded the run to Eddington, North Brewer, and Bangor. The run then backtracked up the Brewer side because, at the time, Bangor Hydro, which ran buses back then, had exclusive public-bus rights to the other side of the river.

Three generations

Harvey’s son Joseph, named after Harvey’s older brother, had come along in 1940. By age 10, young Joe was working for his father; by 15, with his Uncle Albert having already passed in 1952, he was driving school buses (this was normal and legal then; even into the 1970s, half of the dozen school-bus drivers at Cyr were high-school students).

After graduating from Old Town High School in 1959, he went to college for two and a half years, first at Farmington Teachers College and then at Husson. But when the company’s bookkeeper, Harvey’s cousin, died suddenly, Joe joined the family business, where he worked as a mechanic, bookkeeper, secretary, and payroll clerk.

The ubiquity of automobiles in the 1960s saw the end of the public bus service. And when Joe took over the company in 1967 following Harvey’s death, he discontinued the trucking business to focus on buses. At that time, the company had 13 buses, two trucks, and 14 employees.

The company’s serious growth began in 1976, when it won the contract to bus Brewer schoolchildren, the first major account outside the Old Town area. The company landed the Bangor contract a few years later, and its growth accelerated.

In 1975, Joe had also expanded into motor coaches when he’d bought a used 1959 GMC (which he still has today). In 1984, when the Highway Division of the Bangor & Aroostook Railroad quit its Aroostook run (which had begun following B&A’s exit from passenger rail service) Joe picked it up; about 27 passengers per day used it, and Joe’s wife, Suzanne, became the tour coordinator. In 1990, the company purchased Northstar Tours, which specialized in group tours and charter coaches throughout the United States and Canada. The new company was Cyr Northstar Tours.

By 1991, Cyr was the largest school-bus company in Maine, with 120 buses, 25 vans, and 150 employees. That year, the Maine Society of Entrepreneurs named Joe and Suzanne Cyr Entrepreneurs of the Year, and former Sen. Margaret Chase Smith presented the award to them at her namesake library in Skowhegan.

Recent developments

In 1992, Cyr was maintaining 14 full-sized, 40-passenger coaches licensed to travel throughout the country and offered 50 chartered tours that year, including one to Alaska. But something big happened in 1992.

After 70 years of John T. Cyr & Sons bussing its schoolchildren, the City of Old Town dropped the company in favor of a lower bidder on a three-year contract. Champion had bid $576,267, $21,123 less than Cyr. This was despite Cyr paying $54,772.50 in excise taxes to Old Town in the fiscal year ending June 30, 1991 for vehicle registrations. Old Town came back to Cyr when the contract renewed three years later and has been with the company ever since.

It has never been “all business” for Joe; he’s always been very active in his community, serving on the boards of such institutions as St. Joseph Hospital, Merrill Merchants Bank, and the Old Town-Orono YMCA. In fact, Joe had been one of the first, and strongest, supporters of the new field house at the Orono YMCA; when its cost ballooned to $1.4 million, a group of volunteers from many organizations worked to finish the construction themselves and keep the cost at $800,000. The Cyr Family Field House opened in 2001 and led to a marked increase in the YMCA membership.

In December 2003, the company acquired the former Maine Line Tours & Charters of South Portland, which had been operating as a division of Massachusetts-based Peter Pan Bus Lines. The acquisition made Cyr the largest tour bus and charter company in Maine, with plans to offer 125 tours per year.

A year later, Cyr leased the former Maine Line facility in South Portland. In 2004, Metro Magazine named Cyr Bus Tours its Operator of the Year. But while the new acquisition was profitable, by 2007 Joe and Mike realized they preferred to stay in the Old Town area. They soon sold the South Portland business — to a man who had actually approached them hoping to sell his business to Cyr.

Today and the future

Today, the company consists of two major divisions: John T. Cyr & Sons, which operates school buses; and Cyr Bus Lines, which operates motor coaches in Maine and elsewhere.

The company employs 235 people and has more than 250 vehicles, including 200 school buses for 18 school departments and 21 coaches doing 4,000 charter trips and tours. Last year, the company traveled 3.1 million miles and burned 500,000 gallons of fuel. Cyr does 95 percent of its own vehicle service, from tuneups to minor mechanical work to major engine and transmission rebuilds to body work.

And it’s still a family business. Joe is at the helm, and his son Mike runs the motor-coach division and takes care of the company’s computer needs. Joe’s brother Peter Cyr handles body work, and Joe’s daughter Becky Whitmore is the company bookkeeper.

Joe has two grandsons: Becky’s 8-month-old, Ian, and Mike’s 12-year-old — named John T. Cyr. Joe hopes the family’s interest in the business will continue.

Joe said it’s hard to guess what John T. Cyr would think of the operation today, because he never knew his grandfather. But “My father — his stomach would growl, because it would be too much; he was a worrier,” he recalled. “My grandfather probably would be the same way. It’s grown… we’re a pretty big business.”

And the future? “We’ve taken growth as it’s come,” Joe said. “We haven’t gone looking a lot. I think we’re just going to go on as we’re going.”

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