AUGUSTA, Maine — A Boston-based online storage company has relocated its customer service operations from India to Lewiston, bringing an estimated 150 new jobs to Maine.
Gov. Paul LePage and Department of Economic and Community Development Commissioner George Gervais credited recent steps that have been taken to ease regulations as the main reason for the move by Carbonite.
“Carbonite’s decision to base its customer support operations in Lewiston is further proof that Maine is open for business and that our continuous efforts to make Maine a more business friendly state is clearly paying off,” the governor said in a statement.
Carbonite CEO David Friend had promised several months ago to bring jobs back to the U.S. and he has said Maine’s lack of bureaucracy in the permitting process was a factor in relocating to Maine.
The 150 jobs are customer- and technical-support jobs the company announced earlier this year. More could follow.
Carbonite was founded in 2005 and has since grown to more than 300 employees with more than $38 million in revenues last year.
In addition to DECD, Gervais said much of the credit for recruiting Carbonite should go to Maine & Company, a private firm that helps businesses relocate and expand.
“This is about government and the private sector working together to improve our business climate,” he said.