Glitch delays unemployment claim filings in Maine

Posted Oct. 11, 2011, at 3:31 p.m.

AUGUSTA, Maine — The Maine Department of Labor says a software glitch prevented thousands of people from filing unemployment claims on Sunday and Monday.

Laura Boyett, director of the Bureau of Unemployment Compensation, said the computer problem affected claims made both online and by automated telephone system. The problem was fixed by late Tuesday morning but there will be high call volumes because of the backup.

Unemployment claimants must verify each week that they’re actively engaged in a job search and that they’re willing to accept work.

Labor Department spokesman Adam Fisher said about half of the 21,000 people receiving unemployment benefits in Maine typically file each Sunday, the first day they can do so. Delays will be minimal because check processing already was delayed because of the Columbus Day holiday.

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