Power outage knocks out FairPoint services

Posted July 11, 2011, at 6:25 p.m.

MONTPELIER, Vt. — An unknown number of FairPoint Communications customers in northern New England are unable to rely on their Internet or voicemail because of a power outage outside the company’s offices in Manchester, N.H.

Jim Porter of the Vermont Department of Public Service told The Associated Press that the Monday afternoon outage caused a surge that blew out a power panel before the system could be switched to a backup generator.

FairPoint spokewoman Sabina Haskell said Internet and voicemail are affected in parts of Maine and Vermont.

Among the consumers affected: the state of Vermont. Porter says he has not been able to get any voicemails on his office phone since the outage hit.

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