June 23, 2018
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Dispatcher who helped boy save mom wins award

Contributed | BDN
Contributed | BDN
Erin Coombs ( Maine NENA Telecommunicator of the Year.)
By Judy Harrison, BDN Staff

BANGOR, Maine — The dispatcher who helped an 11-year-old Glenburn boy perform CPR on his mother earlier this year has been honored for her efforts.

Erin Coombs, who works for Penobscot Regional Communications Center, last month received the 2010 Emergency Medical Dispatcher Award from the Mid-Coast Emergency Medical Service Council.

The award recognized the critical difference that a professional dispatcher can make to the outcome of a life-threatening event.

On Memorial Day, Coombs, 30, took a call from Kameron Seger. He said his mother had fallen down some stairs and was not breathing.

“Erin calmly provided Kameron with information, reassuring him along the way of the great job he was doing,” James Ryan, PRCC executive director said in nominating Coombs for the award. “She was able to build confidence in Kameron.”

The mother began breathing on her own after about 20 compressions, according to previously published reports.

Although the boy had been recognized by the American Red Cross and the Bangor media for his actions, Coombs had not been honored until last month, Ryan said.

The dispatcher previously was recognized by the Maine National Emergency Number Association as Telecommunicator of the Year in 2008 and for being part of the Telecommunicator Team of the Year in 2005 and 2009.

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