AUGUSTA, Maine — The Maine Labor Department says a software glitch delayed payments this week for thousands of recipients of unemployment benefits.
Officials say the problem, first detected Monday, caused error messages for many people filing their weekly unemployment claims online or through an automated phone system.
Labor Department spokesman Adam Fisher says 4,600 people managed to file claims without an error message, but those didn’t process correctly. It’s unknown how many people got the error message and gave up.
The problem affected only those who filed weekly claims on Sunday or Monday morning and who are collecting benefits under the Emergency Unemployment Compensation Tier 1 or Tier 2 extensions. Payments are being reprocessed and checks should be deposited on Friday or Monday.