September 20, 2017
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Maine company files complaint against FairPoint

PORTLAND, Maine — Utility regulators in Maine are being asked by a Biddeford-based phone and Internet company to review FairPoint Communications’ business practices.

In a petition to the Public Utilities Commission, Great Works Internet says FairPoint is overbilling for use of its lines and is threatening to disconnect some of its customers. Maine’s public advocate has filed a motion to intervene on Great Works’ behalf.

FairPoint spokesman Jeff Nevins says the company is working on its response to the complaint.

North Carolina-based FairPoint filed for Chapter 11 bankruptcy on Oct. 26, barely 18 months after buying Verizon Communications’ land line and Internet operations in Maine, New Hampshire and Vermont. It is scheduled to file its reorganization plan in bankruptcy court on Friday.

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