Foxcroft facility finer for furry friends

Posted Jan. 14, 2009, at 11:03 p.m.
Last modified Feb. 13, 2011, at 11:03 a.m.

DOVER-FOXCROFT, Maine — What a difference a new building and space can make, especially for the Foxcroft Veterinary Service.

Now that the animal hospital and clinic has moved into its new quarters on Route 7, pets and their owners no longer have to sit or stand in a cramped waiting room smaller than many closets. In addition, people don’t need to flatten their bodies against a wall to allow others to get from one space to another.

An open house at the $1.2 million facility will be held from 10 a.m. to 2 p.m. Saturday, Jan. 17, when tours will be provided. On Friday night, the veterinary service will sponsor a Business After Hours and ribbon-cutting ceremony welcoming the region’s businesses, civic and community leaders.

“The new building will improve the overall environment for our clients and patients and it will add to the quality of services and help us provide better customer service,” Dr. Ron Miles said recently. “Our new customer-friendly waiting area means less stress on the animals and their owners.”

Office manager Marianne Cox likes to mention that the previous quarters next door could fit totally inside the new lobby and waiting area.

“At the other building we had 3,000 square feet of space and over here we have more than 10,000 square feet,” Cox said earlier this week.

Owned by Drs. Dennis Ruksznis, Ronald C. Miles Jr. and Jeffrey Kelly, the business has four other doctors, six technicians and eight support staff who operate from six examination rooms and three large operating rooms.

The practice serves more than 23,000 clients from more than a third of the state, according to Cox.

“Bright,” “clean” and “spacious” are words that have been used to describe the new building. While those attributes are immediately visible to the public, there are other hidden gems attached to the building. For one, the state-of-the art facility is totally green, using eight solar panels to help heat the building; it houses the largest mixed animal practice in northern New England; and it is one of a handful of practices throughout New England that uses digital and computer radiology.

The building has radiant floor heat, a shower for the veterinarians, an isolation area for animals with contagious diseases, a staff lounge, a grooming area, a scrub room, a bedroom for an overnight caretaker, a food preparation area for the animals, and separate quarters for dogs and cats.

“It’s a lot less stressful for the animals,” Cox said.

In addition, the back of the building features stalls for five large animals, a large animal X-ray room and a large animal surgery room. The large animal surgery room features state-of-the art flooring that’s easy to heat and clean, and is cushioned to prevent injury if an animal falls.

While the facility is already much larger than the previous quarters, Cox believes the business will expand in future years. “I only see us getting bigger down the road,” she said. After all, she added, “We want to offer our best for the clients and the patients.”

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